Locally Owned · Serving Midlothian for 40+ Years
Heat Pump Installation & Repair in Midlothian, VA
One System That Heats and Cools Your Home
Stoneman Heating & Air Conditioning installs, replaces and repairs heat pumps for homes in Midlothian, Chesterfield, Chester and Powhatan. We install Trane, Rheem and Bosch heat pumps and Mitsubishi Electric ductless systems, and we repair every brand. Each heat pump installation starts with a free in-home estimate.
Signs It's Time for a New Heat Pump
A new heat pump usually makes sense when two or more of these are true.
- Your heat pump is 10 to 15 years old and needs a major repair
- It leans on aux heat most of the winter
- Your AC still uses R-22 (Freon), which is no longer made
- You're replacing an old AC and furnace around the same time
- Repairs are getting more frequent
What's Included in a Stoneman Heat Pump Installation
Every Stoneman heat pump installation includes:
- Sizing: at your estimate we check the house, ductwork and electrical panel, and size the heat pump to the home.
- Removal: we recover the old system’s refrigerant and haul the equipment away.
- Ductwork: our metal fabrication team builds any duct changes in-house.
- Permits: we pull the county permits the job needs.
- Startup: we test heating and cooling and set up your thermostat.
- Concierge visit: after the install, our Concierge team comes back to go over the system with you.
Which Heat Pump Fits Your Home?
Most Midlothian homes with ductwork are a fit for a ducted central heat pump, which heats and cools the whole house through your existing vents. A heat pump moves heat instead of making it, pulling warmth from the outdoor air in winter, so it delivers more heat energy than the electricity it draws. We install Trane, Rheem and Bosch heat pumps, from single-stage models to variable-speed inverter models that slow down to match the weather. For rooms without ducts, we install Mitsubishi Electric ductless heat pumps. If you have gas, a dual-fuel system adds a furnace for the coldest mornings. Our heat pump vs gas furnace guide compares running costs at Virginia prices.
No Ducts Needed
Ductless Mini-Split Heat Pump-
Room-by-room temperature control
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Fits additions, bonus rooms and older homes
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Mitsubishi Electric Diamond Contractor
Whole-Home
Ducted Central Heat Pump-
Heats and cools the whole house
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Works with your existing ductwork
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Single-stage or variable-speed
Heat Pump + Gas
Dual-Fuel (Hybrid) System-
Heat pump covers mild days
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Gas furnace on the coldest mornings
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Good fit if you already have gas
Replacing a gas furnace instead? See our furnace installation page →
How Much Does a Heat Pump Cost in Midlothian?
A new heat pump’s price depends on the type of system, its size and efficiency, and whether your ductwork or electrical service needs work, so we quote it after a free in-home estimate rather than from a chart. Switching from a gas furnace to an all-electric heat pump usually adds a new indoor air handler. You get the price up front, with a clear list of what’s included and no pressure. Financing is available for qualified applicants on new installations and replacement systems.
Why Midlothian Homeowners Choose Stoneman for Heat Pumps
A Real Person Answers
Call during office hours and a person in our Midlothian office answers, not a phone tree.
Ductwork From Our Own Shop
Our metal fabrication team builds custom ductwork in-house, made to fit your home.
The Stoneman Concierge Visit
After your install, our Concierge team comes back to walk you through the system and your thermostat.
40+ Years, Locally Owned
5.0 stars from more than 350 Google reviews, an A+ from the BBB, and a Virginia Class A Contractor license.
Do Heat Pumps Work in Midlothian and Chesterfield Winters?
Yes, a heat pump works well through Midlothian winters. January lows here average about 29°F, and a heat pump keeps heating below freezing, with less output as it gets colder. In cold, damp weather the outdoor coil frosts over and the system runs a short defrost cycle, so a little steam from the outdoor unit is normal. Mitsubishi’s Hyper-Heating models hold full rated capacity down to 5°F. We’re based at 1636 Oak Lake Blvd E in Midlothian and install and repair heat pumps across Midlothian, Chesterfield, Chester and Powhatan.
Heat Pump Repair & Service in Midlothian
Heat Pump Repair
Stoneman repairs heat pumps of every brand. Call (804) 744-6105 and a person in our Midlothian office answers, Monday through Friday, 8:00 am to 4:30 pm; outside those hours, we’re on call 24/7. A diagnostic visit is $135 during business hours or $195 after hours and on weekends ($155 for maintenance agreement members), and the fee goes toward your repair. You get the price before any work begins, and if a repair doesn’t make sense on an older heat pump, we’ll show you the math. Furnace or central AC instead? See heating repair or AC repair.
Common Heat Pump Problems We Fix:
- Not heating or not cooling
- Stuck in heating or cooling mode
- Outdoor unit iced over, or ice that won't clear
- Short cycling or running nonstop
- Rising electric bills or new noises
Heat Pump Maintenance
A heat pump runs all year, so it logs more hours than a furnace or an air conditioner alone, and yearly maintenance matters more. Our maintenance agreements include seasonal visits, or you can book a one-time heat pump tune-up.
What's the Difference Between Aux Heat and Emergency Heat?
Aux heat and emergency heat both use your heat pump’s backup heat, usually electric heat strips in the indoor unit, but they turn on for different reasons. Aux heat comes on by itself when the heat pump needs help: on the coldest mornings, during defrost, or after you raise the thermostat several degrees. Seeing AUX on the thermostat now and then is normal. Emergency heat is a setting you choose. It shuts off the outdoor unit and heats with backup heat alone, which costs more to run, so use it only when the heat pump has stopped heating and you’re waiting on a repair. If yours is blowing cold air, here’s what to check first.
Aux heat running most of the day in mild weather?
What Homeowners Say About Their Stoneman Heat Pump
- 5.0★ Google Rating
- 350+ Google Reviews
- 40+ Years Locally Owned
- BBB A+ Rating
Heat Pump Installation & Repair FAQs
How long does a heat pump installation take?
A like-for-like heat pump replacement is usually done in a day. Switching from a furnace or changing ductwork or wiring can add time, and we’ll give you the timeline with your estimate.
Do I need a permit to replace a heat pump in Chesterfield County?
Not for a like-for-like swap. Chesterfield County doesn’t require permits to replace an electric heat pump with the same kind of system. A heat pump that replaces a furnace and AC needs mechanical and electrical permits, each with county inspections.
Are there rebates or tax credits for heat pumps in Virginia?
The federal tax credit for heat pumps ended for systems installed after December 31, 2025. Virginia’s Home Energy Rebates for income-qualified households haven’t launched, and when they do, they’ll cover ENERGY STAR heat pumps. Ask at your estimate and we’ll tell you what applies.
Ready for One System That Heats and Cools?
Locally owned and serving Midlothian for more than 40 years